WALIKU IMPLEMENTATION MANAGER
(REMOTE POSITION)
Position: Waliku Implementation Manager
Duration: 1 Year
Program area: Global
Location: Remote
Reports to: Team Lead (direct)
Liaison: Knowledge Manager
Work type: Full Time
The Opportunity
The Waliku team is seeking an implementation manager to support the scale up of our support across multiple projects and countries, utilizing and improving upon our implementation support tools and practices.
Key Responsibilities
Prepare for implementation rollout in selected countries
- Liaise with country teams and Waliku Team to learn more about the contexts
- Assist with defining the exploratory/formative phase of our implementation in the countries we are working, with relevant country documents and briefers
- As needed, conduct desk research on the learner education and wellbeing management system across countries, sharing insights
- With other Waliku Team and country colleagues, contribute to the development of the digital approach in a country based on the preparatory work.
Oversight of Planning, and Management of Implementation with Country Teams
- Seek the log-frames, MEAL plans, and implementation plans (DIPs) and other relevant program documents of client projects in order to develop a digital MEAL plan/ task planner for Waliku support and milestones.
- Conduct weekly review meetings with country counterparts to ensure progress on implementation milestones. Support with any tactical advice, templates and examples from Waliku’s implementation toolkit to assist with any activities and bottlenecks experienced.
- Coordinate closely with the country and project coordinator and MEAL focal points to ensure appropriate M&E approaches are in place, with specific attention to the requirements for projects, local governments and communities. This should lead to iterative adaption of tools to support successful digitalization.
- Coordinate with country teams so they implement digital systems in ways that are responsive to key stakeholders, both communities (schools, children, families, government) and others (Save the Children, donors) as a way to ensure local ownership and sustainability.
- Advise as needed on any logistics including procurement, and provision of goods and materials to schools/ communities area.
- Work in tandem with the Waliku Team for inputs on engineering, data analytics, communications, finance and strategic guidance in the management of country projects.
User-centered design and service design support
- Work with Waliku Team colleagues to ensure that the country team are adapting digital tools based on user needs, pain points, motivations/ behaviours, and existing workflows.
- Communicate any changes needed in the digital-tool use to Waliku Team members and country counterparts so that these can be incorporated in to the workflows, metrics for tracking performance, and user-stories for future engineering.
- Support country teams with relevant tools in order to map services provision, by whom and when, as part of understanding the ecosystem.
- Support the country teams with journey mapping the use of various education/ wellbeing services for students, identifying digital touchpoints and developing service blueprints for the frontline and behind the scenes services in the process.
Contribute to the development of Implementation Tools and Processes, inform Waliku’s Training processes, Learning Agenda, and Communications
- Support the development, design and/or improvement of new implementation tools based on feedback from teams
- Support as needed with content for a self-paced training platform, preparing materials, testing their quality, and suggesting any improvements.
- Support with the input and review of materials for Waliku’s learning agenda as needed.
- Coordinate with team members to update social media sites and information briefers on Waliku on a routine basis.
SKILLS AND BEHAVIOURS
Accountability:
- Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
- Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
- Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same.
- Widely shares their personal vision for Save the Children, engages and motivates others.
- Future orientated, thinks strategically.
Collaboration:
- Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters.
- Values diversity sees it as a source of competitive strength.
- Approachable in all sort of communication media used for Waliku Team, good listener, easy to talk to.
- Communicative, innovative and progressive.
Creativity:
- Skilful in technology adaptation.
- Develops and encourages new and innovative solutions.
- Willing to take disciplined risks.
Integrity:
- Honest, encourages openness and transparency.
QUALIFICATIONS, SKILLS AND EXPERIENCE
- Master’s degree in education, health, information management, or other relevant advanced degree preferred.
- A minimum of seven years of management experience , including significant field implementation experience or at least have 2 years experiences as Project Manager in contractor, NGO/INGO.
- A deep understanding of pre-primary, primary, and junior secondary educational issues.
- Knowledge and experience in the health and well-being of school-age children
- Experience in use of technology for the development sector
- Experience working with or implementing school management information systems desirable.
- Experience working with an international NGO.
- Proactive and able to work with minimum supervision.
- Solid project management skills related to international development projects with a proven history of delivering results.
- Previous experience developing teams and the ability to lead, motivate and develop others.
- Ability to analyze information, evaluate options and to think and plan strategically.
- Problem-solving ability, willingness to design and test new human-centred solutions
- Excellent communication and facilitation skills at meetings and workshops, and good interpersonal skills.
- Good desk research skills and report writing
- Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches.
- Able to travel occasionally to project sites.
Behavioural Competencies:
- Good team facilitator and member.
- A commitment to high quality of work and efficiency.
- Low resistance to change.
- Concern for detail.
- Interest and passion to develop knowledge and skills in the area of child rights
Application Information
Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/careers
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